Privacy Policy

Welcome to our website. We understand that privacy online is important to users of our website, especially when conducting business. This statement governs our privacy policies concerning those users of our website visitors who visit without transacting business and Visitors who register to transact business on our website and make use of the various services offered by collectively, Services, Authorized Customers.

Personally Identifiable Information

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers, and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them by Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize our website, to make appropriate service offerings, and to fulfill buying and selling requests on our website. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on our website or information related to the subject matter of our website. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.

With whom may the information be shared?

Personally Identifiable Information about Authorized Customers may be shared with Affiliates to provide requested services and or other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors. We also offer the opportunity to “opt-out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected is securely stored and is not accessible to third parties or employees except for use as indicated above.

What choices are available to visitors regarding the collection, use, and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by completing our opt-out form.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does use login information?

Uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the website, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on our website?

Has entered into and will continue to enter into partnerships and other affiliations with several vendors. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information to comply with a court order subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does our website keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password to gain access to the information. We audit our security systems and processes regularly. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications, and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by completing our opt-out form.

Can a Visitor delete or deactivate Personally Identifiable Information collected by our website?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from our website’s database by completing our opt-out form. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on our website. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

Contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Right to Delete for Non-California Residents

You may request that we delete the personal information that we collected from you and tell our service providers to do the same. There are exceptions to the right to delete. Common reasons why we may keep your personal information include:

• We cannot verify your request
• To complete your transaction, provide a reasonably anticipated product or service, or for certain warranty and product recall purposes
• For certain internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided
• To comply with legal obligations, exercise legal claims or rights, or defend legal claims

To submit a request to delete, you can complete our opt-out form. To verify your identity, we will need to match at least four of the following pieces of your information:

• First Name
• Last Name
• Telephone number
• Email
• Billing address
• Last transaction amount

Once we verify your identity, we will respond to your request, and we will maintain a record of your request in our system.

California Customer Privacy Act

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”).

Right to Know

You may request that we disclose to you what personal information we have collected, used, shared, or sold about you, and why we collected, used, shared, or sold that information. Specifically, you may request:

• The categories and specific pieces of personal information that we collected.
• The categories of sources from which we collected the personal information.
• The purposes for which we used the personal information.
• The categories of third parties with whom we share the personal information.
• The categories of information that we sell or disclose to third parties.

There are exceptions to the right to know. Common exceptions include:

• We cannot verify your request.
• The request is manifestly unfounded or excessive.
• We cannot disclose sensitive information, such as your social security number, financial account number, or account passwords, although we will tell you if we’re collecting this type of information.
• Disclosure would restrict our ability to comply with legal obligations, exercise legal claims or rights, or defend legal actions.

To submit a request to know, you can use our Opt-Out form. To verify your identity, we will need to match at least four of the following pieces of your information:

• First Name
• Last Name
• Telephone number
• Email
• Billing address
• Last transaction amount

Once we verify your identity, we will respond to your request, and we will maintain a record of your request in our system.

Right to Delete

You may request that we delete the personal information that we collected from you and tell our service providers to do the same.

There are exceptions to the right to delete. Common reasons why we may keep your personal information include:

• We cannot verify your request.
• To complete your transaction, provide a reasonably anticipated product or service, or for certain warranty and product recall purposes.
• For certain internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided.
• To comply with legal obligations, exercise legal claims or rights, or defend legal claims.

To submit a request to delete, you can use our Opt-Out form. To verify your identity, we will need to match at least four of the following pieces of your information:

• First Name
• Last Name
• Telephone number
• Email
• Billing address
• Last transaction amount

Once we verify your identity, we will respond to your request, and we will maintain a record of your request in our system.

Do Not Sell My Personal Information

We may “sell” (as defined by CCPA) the following personal information to third parties:

• Name and address information
• Your transaction history
• Your electronic activity on our website

To opt out of the sale of your personal information, use our Opt-Out form.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

Opt-Out from Email

Top Opt Out receiving emails from our companies use our Opt-Out form.

Our Commitment to Data Security

All of your private financial information is secured using industry standards, which safely encrypt the data before it is sent to us. To prevent unauthorized access and maintain data accuracy, we have procedures to safeguard and secure the information that we collect online.

Copyright Notice

All of the content on our websites and in our brochures and catalogs are subject to trademark, service mark, trade dress, copyright, and/or other intellectual property rights or licenses held by Ironwine Cellars or one of its affiliates.  The content on our websites and in our brochures and catalogs are intended solely for personal, noncommercial use by the users of our site. You may download, copy, print, and store selected portions of our content provided to you.

1. Use these copies of the content for your own personal, non-commercial use.
2. Do not copy or post the content on any network computer or broadcast the content in any media.
3. Do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title, or interest in any downloaded or copied materials is transferred to you as a result of any such downloading or copying. Ironwine Cellars reserves complete title and full intellectual property rights in any content you download from our websites or copy from our brochures.

Accuracy of Information

From time to time there may be information on our websites or in our brochures that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Accuracy of Colors

We have endeavored to photograph and display the colors of our products as accurately as possible. However, the products that we offer may have variations in color and shade, and we cannot guarantee that the images shown on our websites or in our brochures will match your item.

Disclaimer

This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that IWA shall not be liable for any damages of any kind related to your use of this site.

How to Contact Us

If you have any questions or concerns about our privacy policies, please call us toll-free at +1 (415) 800-4319 or use our Opt-Out form.